Privacy Policy

Privacy Policy

DI Producoes LTDA
Last Updated: August 14, 2025

DI Producoes LTDA (we, us, or our) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS marketing services and visit our website.

1. Information We Collect

Personal Information You Provide

When you opt-in to receive SMS messages from us, we may collect:
• Phone Number: Your mobile phone number for sending text messages
• Email Address: If you choose to provide it (optional)
• Consent Records: Date, time, and method of your consent to receive SMS messages

Information Collected Automatically

We may automatically collect certain information when you visit our website:
• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, clicks
• Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use your personal information for the following purposes:
• SMS Marketing: To send you promotional messages, offers, and updates that youve consented to receive
• Customer Service: To respond to your inquiries and provide support
• Compliance: To maintain records of consent as required by TCPA and other regulations
• Improvement: To analyze and improve our services and user experience
• Legal Obligations: To comply with applicable laws and regulations

Important: We will NEVER sell, rent, or share your phone number with third parties for their marketing purposes without your explicit consent.

3. SMS Marketing Practices

Consent

By providing your phone number and checking the consent box on our opt-in form, you expressly consent to receive marketing text messages from DI Producoes LTDA. Consent is not a condition of any purchase.

Message Frequency

Message frequency varies. You may receive up to 5 messages per week, depending on current promotions and offers.

Message and Data Rates

Message and data rates may apply as charged by your mobile carrier. We are not responsible for any charges from your carrier.

Opt-Out

You can opt-out of receiving SMS messages at any time by replying STOP to any message. You will receive a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt-in again.

Help

For assistance, reply HELP to any message or contact us at:
Phone: +1 (303) 275-4585
Email: support@diproduce.com

4. Data Sharing and Disclosure

We May Share Your Information With:
• Service Providers: Third-party companies that help us deliver SMS messages (e.g., Twilio, Bandwidth). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We Do NOT:
• Sell your personal information to third parties
• Rent or lease your contact information
• Share your phone number for others marketing without your consent

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Security Measures Include:
• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For SMS consent records, we maintain documentation for a minimum of 4 years as required by TCPA regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from SMS messages at any time by replying STOP

California Residents (CCPA):
• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@diproduce.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use:
• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to track visitors across websites for advertising purposes

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Childrens Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure your information receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the Last Updated date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

DI Producoes LTDA
EIN: 48997492000168
55 Rua Durvalino
Ferraz de Vasconcelos, SP 08505063
BR

Phone: +1 (303) 275-4585
Email: support@diproduce.com
Website: https://diproduce.com

Compliance Information

This privacy policy complies with:
• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR) - where applicable
• A2P 10DLC Compliance Standards